Airport Information Desk and Facilities

Information and Help Desk
There is an airport information desk available on the baggage reclaim level and provides airport and tourist information, including maps and guides. Recorded airport information (tel: (614) 239 4083) is also available. There are also airport Ambassadors in the terminal building, ready to provide airport tours and information; they are easily recognisable by their blue jackets.

Airport Facilities
Money and phone: There are ATMs on the ticketing level. A bureau de change and postal facilities are available in the Airport Business Centre at the entrance to concourse C. There is a postal centre on the ticketing level, in the vicinity of concourse B. Also, wireless Internet is available at the airport. A post office can be found in the proximity of the multi-storey car park.
Eating and drinking: The airport offers various fast-food outlets at the food court in the heart of Gateway Plaza, as well as a golf-themed full service restaurant and bar on concourse C. There are also numerous other restaurants, cafés, bars and snack bars. There is also a restaurant and fast-food outlet in the airport grounds.
Shopping: Newsagents and gift shops can be found on each of the concourses. A golf shop, a book shop, gift and souvenir shops, men's fashion and a toiletries shop can be found on the ticketing level. There is also a sweet shop in the main lobby.
Luggage services: A lost property service is available on the mezzanine level, above the food court in Gateway Plaza (tel: (614) 239 5035). A porter service is provided by Skycaps and can be found at the north and south entrance areas and also on the baggage reclaim level; the service is available for all departing flights.
Other facilities: The airport also offers a first aid station, a pet rest area, family toilet facilities and an interfaith meditation room.

Conference and Business Facilities
The Airport Business Centre (tel: 614 237 9224) can be found at the entrance to Concourse C. Facilities include bureau de change, notary service, fax, photocopier, conference rooms, computer suites and overnight delivery services. Business and conference facilities are also available at the on-site hotels. The Concourse Hotel (tel: 800 541 4574 toll free USA and Canada only) offers 18 meeting rooms, the Comfort Suites (tel: 800 424 6423 toll free USA and Canada only) has business services and several meeting rooms, and the Hilton Garden Inn (tel: 800 445 8667 toll free USA and Canada only) has a 24-hour business centre.

Disabled Facilities
The airport is fully accessible to disabled passengers; it has ramps, lifts with Braille and well signposted TDD telephones throughout the terminal. A wheelchair service is available on request; passengers requiring wheelchairs and special assistance are recommended to contact their airline prior to travel. The airport also provides family restrooms to better serve the disabled and families with children. Parking spaces for disabled drivers are available in the multi-storey parking garage; long-term car park shuttles are wheelchair-accessible.